October 2026 Scheduled Maintenance

Scheduled Maintenance Report for e123 Platform Uptime

Completed

The scheduled maintenance has been completed.
Posted Oct 09, 2026 - 23:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 09, 2026 - 22:00 PDT

Scheduled

We will be performing routine maintenance on our primary database systems during the scheduled maintenance window. During this maintenance period the e123 platform will be unavailable starting at around 1am ET / 10pm PT and remain unavailable for up to an hour. Should the platform be available sooner during this window you may also experience periods of slowness or temporary unresponsiveness as we complete the work.

Our team will monitor performance closely to minimize impact, and all systems are expected to return to normal immediately following the maintenance.
Posted Oct 05, 2026 - 13:26 PDT
This scheduled maintenance affected: e123-Core (Core Management UI, Core Web Server Pool, Core Login Functionality, Batch Server Pool), e123-Core: API Collections (Core->Next Integration API, Member v1 API, Agents v2 API, Rates API, User API v1), and Email & SMS Services (e123-Core: Scheduled Email & SMS).